Monday, June 1, 2015

8 Ways to Get More Social Shares Without Annoying Readers

like this

Every time you write a new post, you share it on the social web, right? Well, how’s that working for you?

It’s unfortunate, but most Twitter and Facebook feeds look like a graveyard – no likes, comments, or shares. That’s because no one shows you how to use social media properly.

Today, I want to share with you the strategies that I have used to maximize the number of social shares I get from each post. Social media traffic can play a big role in growing a site as you might have seen in my 100k challenge.

Why is this important? There are 3 main reasons.

  1. You need to stand out: Facebook users share 2,460,000 pieces of content per minute. Don’t get lost in the sea of posts.
  2. People like people who are similar to them: Getting shared on social media exposes your content to your perfect audience – friends of your current audience.
  3. Shares may directly and indirectly benefit SEO: This is only going to increase in the future.

Want your Twitter feed to look like this?

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Then read this post, take notes, and implement the step-by-step strategies I’m about to share. Here’s what I’ll be going over: 

  • Understanding the Psychology Behind Social Sharing
  • How to Create Content that Triggers Emotions
  • Removing the Friction Behind Sharing and Engagement
  • Why Asking for Shares Is Important
  • How to Use Images Effectively to Get More Social Impressions
  • Why You Need Custom Titles and Descriptions
  • Writing Headlines with a Curiosity Gap
  • How to Share Your Own Content When Your Readers Are Online

You won’t get these results overnight, but I promise you’ll get better results than you’re getting right now, and one day in the not too distant future, you’ll have the social presence you’ve always dreamed of. 

The Dangers of Annoying Your Readers

If you really want to maximize your initial rate of social shares, come up with an irresistible title, and put a social content locker so that no one can see the article until they share it.

The only problem with that is that 99.9% of your audience will be annoyed and dislike you for it even if the content is good. They won’t share future posts, and they probably won’t even read them.

You will have short-term success, but you should really be aiming for long-term success.

You can also use pop-ups to force the issue, but you’ll run into the same problem. Also, if you’re going to use pop-ups, there are more important things to ask for in most cases than social shares (like email addresses).

So what’s the solution? It’s possible to achieve the same great short-term social media results (sometimes better) but to do it in a way that also enables long-term growth.

It starts with these 8 ways to get more social shares on your website. 

One caveat: Not all niches are built for social sharing. If you run a website about depression or a similar topic, it’s going to be much harder to generate any significant traffic.

1. Understand the Psychology Behind Social Sharing

Here’s the thing: you can’t really trick users into sharing something on social media. 

Readers are the gatekeepers of their feeds because it reflects on them personally, and they spend a lot of time sculpting the appearance they want.

This means that you need to understand what content people share and why they do it if you want them to share your content regularly. 

The New York Times Consumer Insight Group conducted a rigorous investigation into why people share content. While there has always been speculation, this investigation really gives us hard data to base our social media strategies on. 

They conducted in-person interviews, hosted a one-week long sharing panel, and then surveyed 2,500 heavy online sharers.

They found out why people share content online and broke it down into these 5 motivations:

  • To entertain or enrich the lives of others: 94% of people who share think carefully about how it will impact the lives of their connections.
  • To define themselves: 68% of sharers say that sharing content helps them to show what they care about (to themselves and others).
  • To network/grow relationships: People like to feel involved. That’s why 73% share content because it helps them connect to people with similar interests, and 78% share information to stay in touch with people in their networks.
  • To feel a sense of purpose: 69% of people share because they feel more involved in the world. Who doesn’t like having an impact on other people’s lives?
  • To support a brand/cause: 84% will share content that supports a cause they believe in. It may be a person, a message, or a product.

Notice that only one of these motivations is about the sharer themselves. Other than supporting a brand or cause they love, the motivations all center around connecting with others and feeling useful.

Psychology tip #1: Help your readers connect with others.

How can you do this?

Psychology tip #2: Readers need to trust you before sharing.

No one will share something that might make them look bad. If you come across as sketchy, uniformed, or pushy, you won’t gain the trust of many readers.

How do you get readers to trust you?

While it’s not exactly simple, there are a few main things that you should do to make visitors trust you:

  • Back up your points: You’ve noticed it on Quick Sprout, Crazy Egg, and KISSMetrics – I back up all points with credible references.
  • Give value: If you’re pushing products and services from the get-go, you’ll push away readers. Instead, write blog posts without constant sales pitches, and give away information (white papers, Ebooks, etc.) or tools (like Quick Sprout).
  • Showcase social proof: When possible, show how you’ve helped readers like them by displaying testimonials, or demonstrate why you’re an expert by showing where you’ve been featured. Additionally, high social share counts make readers more likely to share a piece of content.

Psychology tip #3: Keep it simple

Did you know that most people don’t read a full post before sharing it? This chart from Upworthy shows that over 50% of their shares come from people who have read less than 50% of an article:

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What this means is that a significant number of sharers quickly decide if the content is worth sharing based on the headline and introduction (remember that Upworthy posts are usually short).

If your content is complicated, it’s hard for a user to determine if it would make them look smart or help someone they know. I’ll go into headlines in more depth soon, but here’s an example of a simple and complicated version of a headline: 

  • Simple: 7 Studies that Show Red Wine Is Healthy
  • Complicated: Epidemiological Studies Show That Red Wine Has Some Possible Benefits and Negatives, but Only for Certain People

Those are fairly extreme examples to illustrate the point. Make it easy for your reader to understand what you’re writing about.

2. Focus on Creating Content That Invokes Curiosity, Amazement, and Surprise

It’s not enough for content to just be written or formatted well if you want readers to share it.

Jonah Berger, in his New York Times bestseller Contagious: Why Things Catch On, boils down sharing to 6 key elements.

We’ve already looked at one—social currency—but emotion is also one of the pillars of sharing. Your content has to have an emotional effect on your readers if you want them to share it.

In 1980, a psychologist named Robert Plutchik created a wheel of emotions that describes all the emotions people have. You can see Plutchik’s wheel below. 

Essentially, each color is a different basic emotion. Each layer is a different layer of intensity. For example, rage (in the center) is more intense than anger, which is more intense than the outer layer of annoyance.

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There are also advanced emotions, which are listed around the outside of the wheel. They combine two emotions into one. For example, anticipation and joy together create optimism.

Fractl conducted a really interesting study of viral images. While you and I don’t typically rely on just images, the results are still applicable.

The team at Fractl broke down the emotions behind why many top images from the popular image site imgur went viral.

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They plotted the final results on a modified Plutchik wheel to see which emotions were the key drivers of viral sharing. Here’s the final image:

It’s a little hard to see, but there were 5 emotions that came up far more often than any others:

  • Curiosity
  • Amazement
  • Interest
  • Astonishment
  • Uncertainty

You’ll also hear about other emotions or aspects of content behind sharing such as being unusual or remarkable. But these are just the same basic emotions in a slightly different light.

Overall, would you say those are positive or negative emotions?

Positive!

Isn’t that strange? After all, go to the homepage of any news site and you’ll be hard pressed to find stories based on positive emotions.

Here’s a screenshot I took of CNN’s top stories:

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It turns out that people are attracted to negative stories just as much (maybe more so) than positive stories, but they are much more likely to share positive stories.

While there are some exceptions (like news of disasters or outrage over incompetence), you should focus on content that evokes positive emotions for the most part.

Let’s look at some examples…

1)  Interest: While these other emotions are pretty universal, everyone has their own unique interests.

It makes sense that you would have to find content interesting before you would share it. It also typically pairs with at least one other emotion that we’re looking at.

Take the post How Shopify Grew 10X in 3 Years (and How You Can Achieve Similar Results) as an example. If you’re interested in building a successful company, particularly a SAAS, this is going to be really interesting to you even if it does not surprise or amaze you.

2)  Curiosity: If you ever want examples of great headlines that make you curious, look at Buzzfeed or Upworthy.

I’m not recommending you start going overboard with it, but getting readers curious about your content is necessary for them to not only read it but also to share it.

Let’s say you run a corporate blog or are thinking about starting one, and come across this headline: No One Is Going to Read Your Corporate Blog (Unless You Read This).

Are you going to read that? You bet you are: it makes you curious, and it’s also interesting to you because of your situation. Assuming you enjoy the post, you’re also fairly likely to share it.

3)  Amazement/Astonishment/Awe: All of these emotions are very similar. There are 2 common ways that this can work.

  • People can be amazed at the topic itself, like in my post I referenced earlier – How Spending $162,301.42 on Clothes Made Me $692,500.
  • People can also be amazed at the content as a whole, like The Beginner’s Guide to Online Marketing. In fact, all of my guides fall under this category. They are so complete, so full of value, and so useful that readers are left in awe. That guide has been shared well over 1,000 times and has attracted links from over 135 domains.

4)  Uncertainty/Surprise: Ever come across an article that left your jaw dropped because it was so unexpected? Curiosity often pulls you in, but the surprise is what leaves you feeling excited during the article or at the end.

For example, when you read that I ignored marketing when building Crazy Egg and KISSMetrics, you were probably surprised. You might have been so surprised that you wanted to share this feeling and revelation with like-minded marketers.

Taking it a step further, if you can combine a curiosity-driven post with an unexpected (delightful) surprise, you have a winning formula on your hands.

Take my post How I Generated 518,399 Visitors and 16,394 Leads from 77 Webinars. You’re probably curious and interested in it, but there’s no real surprise or uncertainty of how I did it.

If I wanted to include an element of uncertainty, I could have changed the title to “How I Generated 518,399 Visitors and 16,394 Leads with an Underrated Tactic”. In this case, I felt the impressiveness of the results from only 77 webinars outweighed the impact of a surprise.

Use trigger words to stir up emotions. Those examples we just looked at were mainly based just on headlines. While that is an important aspect, and we’ll dive into that later in this article, your content itself also needs to connect with readers on an emotional level.

Trigger words are words that people associate with emotions. You read something like “overcome” and think of all the challenges you’ve faced and how you successfully dealt with them.

Here are some trigger words for health and hope:

  • Boost
  • Cure
  • Energize
  • Flush
  • Vibrant

But realize there are trigger words for all emotions, so choose your words carefully.

Also remember that the most viral pieces of content will invoke more than one emotion. 

3. Remove the Friction Behind Sharing and Engagement 

A Wharton business study revealed that there are 4 basic types of social sharers.

Going even further, these sharers can be divided into sub-types. Some will find a great article and write up a thoughtful description before sharing, while others feel that’s too much work.

It’s generally a good idea to remove friction behind sharing. This is a concept in conversion optimization that means that you want to make it as easy as possible for a reader to take a ‘good’ action.

To do so, you can add social sharing buttons to your website around your content. 

i). Adding sharing buttons to your website: It might seem simple, but many sites out there have never bothered to test adding sharing buttons to their posts. In addition, there are right and wrong ways to do it.

If you’re a large enough company, it probably makes sense to hardcode these buttons into your site to minimize the effect the buttons have on your loading time.

Otherwise, there are many great options out there, both free and paid. Most have both a WordPress plugin and standalone code for any other website.

Here are 5 popular WordPress options:

The actual button design doesn’t really matter as long as the network it belongs to is obvious.

ii). Choose a good spot for the buttons. Unlike banner ads, having social sharing buttons in a predictable location is good.

As we saw earlier, most sharing happens at the beginning and end of articles. You should have buttons available at both the start and the end.

You can either put them under the title…

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…and right under the post:

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Or you can have floating buttons that stay on the side the whole time.

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iii). Check for mobile compatibility. Some buttons do not show up well on mobile and either block content or cause people to accidentally click them (which will annoy them). Find a plug-in and layout that shows up as intended on all devices.

iv). More is not better: If you give people too many choices, your sharing rate will likely go down. Notice that both on Quick Sprout and on this blog, I only include buttons for 3 networks. When I increased that to 5 on Quick Sprout, my social sharing rate went down by 29%!

The following graph shows a breakdown of social shares by network:

image10

Facebook and Twitter are by far the 2 most popular networks.

However, keep in mind that audiences of different niches are different. To find out which social sharing buttons you should include, check out the top sites in your niche.

For example, if I were starting a recipe blog, I would go to a site like Allrecipes.com.

Then, click on any piece of content and take a look at its social shares. I clicked on Charlotte’s Tortellini Salad and saw this:

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For this niche, Pinterest and Facebook are the 2 most important social networks, followed by Twitter and Google Plus as distant runner-ups. Now just check a few more posts to confirm your findings, and you should know which buttons you need to include.

A word of warning: always keep in mind the point of the page. Social media buttons can distract from other goals such as signing up for an email list or checking out in an e-commerce store.

One test found that removing sharing buttons from a product page improved conversions by 11.9%.

In addition, if you show share counters beside each button, make sure they aren’t all zero, or they could act as negative social proof.

4. Ask for Shares, but Don’t Beg

This is such an easy thing to do, and it can instantly grow your social engagement by 40%+.

Dan Zarella conducted a study of retweets to determine why some tweets received more shares than others. It turns out simply asking for retweets (or “RTs”) is extremely effective:

image16

Think about it: if someone you like and trust asks you for a small favor like sharing something, you’ll likely do it.

Don’t be afraid to ask for a share either in your social media post or in your content itself. If you have a section that really evokes an emotion, it’s a perfect time to add a call to action.

i). Ask in your email updates. When you publish a new post, you send an email to your subscribers about it.

Finish off the email by asking for a share with a sentence along the lines of: “If you think your friends/network would find this useful, please share it with them – I’d really appreciate it.”

You’ll never bug anyone by doing that as long as you do so respectfully.

ii). Don’t want to ask? Mention other people instead.

You definitely don’t want to come off like a beggar by asking for a share multiple times every post. If you feature someone in a post, and then let them know about it, they will likely share it or interact with you in some way that can still get your post in front of their audience (depending on the network).

image17

This has the added benefit of helping you build beneficial relationships.

5. Use Images to Stand Out and Get More Social Impressions

I’ve written about how you can use infographics to double your traffic.

People are drawn to images. It’s why posts that include pictures on Facebook get:

  • 104% more comments
  • 84% better click through rate
  • 54% more likes

Even if you’re the most breathtaking writer, it’s nearly impossible to stand out from a never-ending stream of text. But a picture? Much easier to stand out.

It’s not just on Facebook, but any text-dominated social network. I’ve mentioned before that including a picture in my tweets resulted in increasing my Twitter traffic by 108%.

Buffer analyzed a small sample of 100 tweets and saw that tweets with pictures got 18% more clicks – still significant. In addition, they received 89% more favorites and 150% more retweets. 

i).  Don’t just use any picture. While you don’t need to be a designer, picking a random picture won’t guarantee results.

To start with, don’t use obvious stock photos such as the ones below:

image04

While you can’t always do it, you should occasionally add a call-to-action to the image itself, which I’ve seen raise click-through rates by another 14%:

image01

In addition, Social Media Examiner found that the best images are relevant to your topic, high quality, and include some sort of message that draws attention.

The message might be serious, like an actionable tip found in your post, or it might be a bit silly…

image24

Finally, you need to make sure that you pick a picture that is an appropriate size. What’s the point of including a picture if half of it is cut off? 

Here’s a great cheat-sheet for the ideal image sizes for each social network:

image26

ii). To use photos on Facebook, simply click on the little camera icon when you’re posting an update on your page.

Facebook is amazing at pulling appropriately sized pictures from posts (when possible), but it can still be a good idea to create a custom-size picture for full control.

image09

iii). To use images on Twitter, you’ll want to use an “expanded image”. Expanded images really stand out in a news feed and will lead to the increased traffic and interaction that we looked at a little bit above.

All you have to do is click “Add photo” when you’re writing a tweet, and you’ll get something like this:

image12

In general, adding pictures on other networks is very similar. Look for an “add photo” or camera icon when posting to attach your picture.

Where can you get great images?

Option 1: Buy Them

The easiest way to get a great quality image is to simply use a stock image. Typically, these will cost a few dollars each on sites such as:

Alternatively, you can use Creatives Commons Search or this list of free image sources by Buffer if you’d prefer to stick to free options. They won’t be as good, but good for a tight budget.

Option 2: Make Them

If you have the time and enjoy learning about design, you can always make your own. While Photoshop or Adobe Illustrator might be a good option if you have design experience, the simplest way to make amazing images is with Canva.

They’ve even published an extensive guide to creating your own social media images.

Option 3: Find a Designer

If you have no time or desire to learn about design, hire a pro. It doesn’t have to be as expensive as you might think.

I recommend using Dribbble or oDesk to find a good designer for whatever your budget is. Remember though, it may take some time for your designer to make your images, so plan ahead.

6. Customize Your Social Meta Tags

If you were to do any one thing listed in this post, do this.

Incorporating custom titles and descriptions helped me increase Quick Sprout’s traffic from Facebook by 174%.

Here’s why it works. If you just paste a link, social networks will pull data from your page’s default meta values. You end up with something like this:

image31

But when you write a custom title and description, you get a much more attractive end product that will grab more attention and engagement from followers:

image22

How to do it: Open graph (og) meta tags. They serve the same purpose as regular meta tags (that you should still fill out), but when your link is shared on social media (by you or a fan), the open graph data will be used instead.

There’s a ton of optional open graph tags that you can include, but there are 5 that you should include on every page of your website:

i). og:title – The title of your post.

Example: <meta property=”og:title” content=”How I’m Going to Achieve the $100k a Month Challenge without Using My Name”/>

ii). og:type – The type of your content. Can be anything from “post” to “video” to a city. Here’s a full list.

Example: <meta property=”og:type” content=”article”/> 

iii). og:image – The URL of a featured image you’d like to use.

Example: <meta property=”og:image” content=”http://www.quicksprout.com/wp-content/uploads/2013/02/quicksprout.png”/>

Note: You can create a tag for each image in the post. If you do, the social site will try to pick the best sized image.

iv). og:url – The canonical URL, a.k.a. the URL of your post.

Example: <meta property=”og:url” content=”http://www.quicksprout.com/2015/05/11/how-im-going-to-achieve-the-100k-a-month-challenge-without-using-my-name/”/>

v). og:description: The small blurb that social media sites will display after your title tag.

<meta property=”og:description” content=”  Last week I posted about my setback on the $100,000 challenge. Some of you were happy with the results so far, while others were disappointed about how mu”/>

You can manually add these in the html if you’d like, but most SEO plugins, like Yoast’s WordPress SEO plugin, have spaces for these fields under each post in the editor for the basic tags:

image18

Keep your description brief: Remember, most people prefer visual content, so don’t write a giant paragraph before you share your link on any platform.

Track Social measured the engagement rate of posts on Facebook depending on how long the description was (note: this is the description above the image, not below the title).

What they found was that shorter descriptions led to up to 66% more engagement overall.

image20

This doesn’t mean you shouldn’t include any description at all—just be concise.

Use hashtags where appropriate: Most major social networks (other than LinkedIn) support the use of hashtags. Twitter is probably the most important network to use them on as tweets that include hashtags get up to 2 times more engagement. 

Twitter also published an analysis of 2 million tweets to see what caused people to retweet. As expected, photos ranked high with a 35% boost in engagement, but hashtags also ranked high with a 16% boost.

image21

Hashtags, those things that start with the pound symbol (e.g., #marketing), are a way that users can search for content they’re interested in. If you tag your shares with the right hashtag(s), you can get a small boost of traffic and engagement.

Picking good hashtags can be tricky. While some recommend using the most popular hashtags, often they won’t be relevant to your content.

Instead, go to the search box at the top of Twitter, and start typing the topic of your content.

For example, if I wrote an article on content marketing, I would start typing “#content” into the box, like so:

image07

From here, I’d pick one or two of the suggested hashtags, which are the most popular relevant ones.

Use emoticons. If you’d use emoticons when talking to a friend, use them in your descriptions.

AMEX OPEN forum found that posts on Facebook with emoticons get 33% more comments and shares, plus they get  57% more likes. This all goes back to connecting with your readers.

7. Create a Curiosity Gap With Your Headlines

I told you we would get to these—it just took a little bit.

Your headline is typically the most prominent part of any shared content on social media. It’s what your readers, and the followers of your readers, will first see and judge your content by.

There are tons of guides to writing a great headline, but the most important part, when it comes to social sharing, is the curiosity gap.

[blockquote]The curiosity gap: The information between what we know and what we want to know.[quote]

Ever heard of the TV show Game of Thrones? It’s the most pirated show ever. At the end of almost every episode, one big piece of information is revealed. Something that you know will be important, but you’re not sure how yet.

In order to find out what happens, you have to watch the next episode. You are willing to put in the effort to find a way to watch the next episode when it comes out in order to satisfy your curiosity.

We want to use this exact same principle but with our headlines instead.

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i). Tell them something: In order to induce curiosity, you need to establish a topic. You can do this in both your headline and your content, although you obviously have limited space to do so in a title.

For example, take this headline from Upworthy, the masters of creating curiosity-driven headlines:

[Blockquote]“A ‘Daily Show’ correspondent asks a millionaire about inequality and gets an unexpected response.”[/quote]

In this case, the ‘what’ is the correspondent for a well known show asking a millionaire about a hot financial topic – inequality.

It’s important that you set the stage with an interesting topic to your audience. This example headline appeals to a broad audience concerned with the inequality between rich and poor. Since Upworthy’s audience cares about social issues, this is very interesting to them.

ii). Allude to the answer, but don’t be too specific: Now you have to open the gap. Once you have an interesting topic, you need to create the gap.

Notice how the headline didn’t say “…asks a millionaire about inequality and he said it was bad.”

Not only is it rather boring but it also tells us exactly what he said. Part of a good story is how you tell it, not just what it is.

Instead, the example headline concludes with, “…gets an unexpected response.”

All of a sudden, you don’t know what the heck the millionaire said. Unexpected? Could go many ways.

Use words and phrases like:

  • unexpected
  • surprising
  • secret
  • confidential
  • impossible
  • shameful
  • you’ll never guess
  • odd
  • exciting

iii). The bigger the gap, the bigger the satisfaction: The more we don’t understand something, the more uncomfortable it becomes.

This is closely related to a psychology concept coined by Dr. Leon Festinger called cognitive dissonance. Cognitive dissonance essentially means that when people do not have a clear explanation for something, they will feel discomfort and seek to smooth the gap.

Think about how you feel when you finally finish a project that’s been causing you a lot of stress. You feel like a huge weight has been lifted off your back.

image08

Going back to our example headline, it wasn’t just “an answer” (small gap), it was an “unexpected answer” (bigger gap), which could be anything.

iv). Not too big and not too small: Bigger is better, but only to a degree.

When a curiosity gap is too small, no one cares, or the solution might be obvious. For example, in the headline “The Number One SEO Ranking Factor”, there’s some curiosity, but most people interested in SEO will know the answer (or think they know it) and won’t bother clicking.

But when the gap is too big, it can be unbelievable, and readers will automatically dismiss it. Take the headline “This One SEO Ranking Factor Saved My Life.” No one is going to believe that.

Let’s find a happy medium: “I Used This Underrated SEO Ranking Technique to Triple My Search Traffic in 90 Days.” Do I have your attention now? I bet I do because now there’s a healthy amount of curiosity. The claim seems plausible, and I didn’t give everything away.

8. Share Content When Your Audience Is Most Active on Social Media

All social media platforms have their own internal clocks. Users are more active during some points of the day than others.

If you post at the wrong time, you’re going to miss most of your audience, which is bad for many reasons.

So while you can’t control when your readers share your content, you can influence it, and you can control your own posting schedule.

There are general rules, and there are specific rules when it comes to timing.

For example, in general, the best days to post on Facebook are Thursday and Friday, while the best time for shares and clicks are 1 p.m. and 3 p.m. respectively.

Here’s an infographic I created a while back that shows the general rules for all the major social networks.

General rules are a good place to start, but you really need to figure out the specific times that work best for you.

Every audience will behave differently, which is why you need to test to determine your optimal schedule.

i). How to determine your posting schedule: Luckily, there are some great tools that will analyze your followers to find the specific times that you should be posting.

Buffer is well-known as the leading tool for scheduling social media posts across multiple networks.

If you click on the “Schedule” tab, you’ll notice that there’s now an optimal timing tool that you can run:

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All you have to do from that point is set how many times you want to post, along with the network, and it will analyze your followers to come up with the best times.

This was a big part of how Hubstaff increased their social media traffic by 350%. Here’s what their optimal graph looked like:

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Alternatively, use Fanpage Karma. It’s a very different tool from Buffer, more focused on analytics.

One part of the tool is a component that analyzes the best time to post. It can do this on all major networks, just like Buffer.

To use it, just create an account, click “Insights” on the top menu, and search for a page on the selected network (or any fan page). Here’s a search for Buzzfeed:

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Next, click on “Time & Types,” and scroll down to the “Engagement per daytime” section. It should look like this:

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The big green circles are the best times to post.

ii). How often should you post? It depends on the social network.

On some networks, like Twitter, the majority of your audience will not see your post the first time you post it. Feeds move so fast that you can, and should, post again without annoying people.

Dan Zarella’s research was used to create the following graph that shows that you should post about once every two days on Facebook to optimize your like count.

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But again, some pages can get away with posting more, while some might want to post less depending on their audience.

When it comes to Twitter, data from Social Bakers suggests that about 3 tweets a day is best:

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There’s no tool that will give you an easy answer about the frequency of posting you should be doing, so you will have to experiment.

Conclusion

Getting more social shares doesn’t require you annoying your readers.

In fact, the opposite is true. The more you delight them, the more they will be inclined to share.

Take this time to create great content for your customers, and then move on to optimizing how your content is shared on social media.

Track your results, and you too can double your traffic.

Leave me a comment below, and let me know if you have tried any of the techniques in this article. What were your results?

The CMO Solution Guide to Leveraging New Technology and Marketing Platforms Webinar

The title of this post is a mouthful for sure but trust me, every word counts.

Whatever your plans are next Wednesday, June 10 make sure you have a half hour open at 10AM PST/ 1 PM EST for that is when Michael Williams, CMO of Grand Prix of America, and Jonathan Margulies, Managing Director of the Winterberry Group and yours truly will discuss the findings from our recently released eBook: The CMO Solution Guide to Leveraging New Technology and Marketing Platforms.

The fact is as CMOs work to satisfy the demands of Wall Street and Main Street by driving a seamless customer experience across all touch points, their digital marketing technology road is full of speed bumps and potholes.

That's where the he CMO Solution Guide to Leveraging New Technology and Marketing Platforms comes in - a much-needed travel guide for the journey to Modern Marketing.

Mark your calendars right now for sure-to-be engaging 30-minute webcast:

Wednesday, June 10, 2015
10AM PST / 1PM EST

5 Ways to Woo Your B2B Social Media Audience & 3 Brands That Are Doing it Well

WOO-SOCIAL-MEDIA-AUDIENCE

Have you ever been in a relationship where one partner wanted more, and the other was hesitant to take the next step?

Many B2B marketers are facing a similar roadblock. They’re ready to ask social media followers to “marry” them, but some of those followers are beginning to question why they liked the brand in the first place.

A recent study found that only 20% of CMOs are using social media for engagement. Two thirds of CMOs also report that they’re not ready to cope with social media.

Even though B2B marketers typically have a more difficult time forming a loyal fan base on social media than their B2C counterparts, that doesn’t mean that there isn’t a substantial opportunity to create connections. It is essential that all B2B marketers keep in mind that the goal isn’t to form a relationship with companies on social media, it’s to form a bond with the individuals that work within the companies that you are targeting.

If you really want to create a lasting relationship with your audience that is mutually beneficial, consider the following recommendations to begin taking the next steps towards engagement.

5 Tips for Wooing Your Social Media Audience

#1 – Understand Audience Habits

What is one of the best ways to get to know someone? By asking them questions about themselves. The same logic applies to your online audience.

One of the first steps B2B marketers can take is to gain a true understanding of prospects social media habits and needs. This insight can be compiled in a few ways including”

  • Talking to your existing customer contacts. Never take your current customers for granted. They not only have similar pain points of your potential customers, but you also have a direct line of communication with them.
  • Using social media listening tools to help determine when your audience is spending time on specific social networks.
  • Gaining insight into what they care about. Platforms such as Twitter and Facebook provide insight into what your audience interacts with the most.

#2 – Be a Good Storyteller

Another great way to relate to your partner is to share stories that they can relate to. Unfortunately, B2B customers have often gotten the short end of the stick when it comes to well-developed storytelling.

Remember that the point of social networks is to create a social interaction, not to boast about product or service benefits. Put marketing effort toward developing engaging questions, creating case studies and user scenarios.

#3 – Offer Variety in Social Media Publishing

Dating someone can quickly become boring and routine if you always take them on the same date, order the same meal and have the same conversation.

Similarly, your social media audience looks forward to interacting with brands that offer a variety of content types and visuals. Examples of content types that can be shared on social media include:

  • Moving Imagery
  • Videos
  • Podcasts
  • News Articles
  • Influencer Content
  • Crowdsourced Information

The list of types of information that can be shared on social media is nearly limitless.

#4 – Introduce Fans & Followers to Their Favorite “Celebrities”

How awesome would your significant other think it was if you took them to a concert to see their favorite band and got backstage passes so that they could meet the band members in-person.

Within each industry there are “celebrities” or influencers that are known as being authoritative on a particular subject. Promoting content that is co-created with industry influencers can be an excellent way to build credibility with your B2B social media audience.

#5 – Next Steps Sometimes Require an Investment

Once you’ve solidified the relationship with your partner, you may want to invest in purchasing a token to signify the commitment. Often, that  investment can be in the form of an engagement ring. The ring can signify your readiness to take the next step and their acceptance symbolizes their commitment to join you.

Social media advertising can both generate interest and be the tipping point for your social media audience to take the next step. Before making the leap into social media advertising it is essential that B2B marketers ask:

  1. What do we want to accomplish with a paid advertising campaign?
  2. How much are we comfortable investing?
  3. What will we be promoting with our advertisements?

3 B2B Companies Engaging Audiences on Social Media 

HP: Facebook

HP Facebook

You may not think that the top beaches, or asking followers to share what is on their summer reading lists will help sell electronics. However, HP is sharing content that their consumers care about and can connect with. HP has a business model that appeals to both B2C and B2B consumers alike.

FedEx: Twitter

FedEx Twitter

Not only did FedEx host the #FedEx400 to raise awareness for autism, but they provided an excellent play-by-play of the event for their online audience to consume. Their social media team also does a fantastic job of humanizing the brand by sharing images and tweets about national BBQ month near their headquarters and stories that feature their customers.

GE: LinkedIn

GE LinkedIn

GE has so many products that their social media strategy could quickly become scattered and overwhelming. However, they’ve done a fantastic job of providing a glimpse into information that matters most to their customers.

Are You Ready to Begin Wooing Your Social Media Audience?

Just like any relationship, it takes time to build trust, authority and loyalty with your social media audience. Also, it’s a relationship that must be nurtured consistently in order to grow and evolve.

What do you believe is your biggest opportunity for connecting with your social media audience?

Image: Shutterstock


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Email Marketing: What assets should marketers be using to design better emails?

Data is officially everywhere. It’s even infiltrating the design of emails — and for good reason.

“The more you know about your audience, obviously the better you can tailor an email design to someone,” Justine Jordan, Marketing Director, Litmus, said.

Justine sat down with Courtney Eckerle, Manager of Editorial Content, MarketingSherpa (sister company of MarketingExperiments), at MarketingSherpa Email Summit 2015, to discuss what tools marketers can access to better their email creatives.

When asked what is the biggest asset email marketers have when designing their next email, Justine answered data.

“Data can be a really powerful tool for helping a designer decide how to layout their campaigns,” she said.

Watch the whole interview here:

How can data make design better?

In the interview, Justine shared a few types of data that can benefit email designers:

  • What people have looked at in the past
  • What kind of email services people are opening up
  • What type of content has resonated with clients in the past

When asked how one of these could be applied to campaigns, Justine talked about technical compatibilities. For instance, GIFs don’t work properly in Outlook 2007. By using past data, you can know beforehand if a portion of your readers use that email service. If they do, and you use a GIF, then your email campaign won’t be as effective as it would have been if you had segmented that audience to use a more Outlook 2007 friendly design.

How can testing make better designs?

Justine went on to discuss more than just data. She also talked about the power testing had for marketers and her team of designers.

“I love to design creative because I think it empowers designers to really see they’re not just creating art, [but] they’re creating something that helps the bottom line of their business,” she said.

According to Justine, the testing possibilities are limitless, but some of her favorites are button and imagery tests.

For buttons, consider testing color. Color can greatly impact how your audience interacts with an email or webpage. Research analysts at MECLABS, parent company of MarketingExperiments, have done research on this. To learn more, watch the Web clinic replay, “How Do Website Colors Impact Conversion? New research reveals 5 critical mistakes designers make with color.”

Our teams have also tested around imagery, including an experiment that tested a product image against stock photos of different ethnicities.

You can follow Selena Blue, Manager of Editorial Content, MECLABS, @SelenaLBlue.

 

You might also like

MarketingSherpa Summit 2016 Call for Speakers — Share your story next year from onstage

Watch Justine Jordan as part of a panel session on the elements of email at Email Summit 2015, along with HD video of 14 full sessions from the event

Email Marketing: Dell lifts revenue 109% via GIF-centric campaign [More from MarketingSherpa]

Email Research: The 5 best email variables to test [More from the blogs]

A Foolproof Method for Creating Content That Converts

create-amazing-content-650
Get to work on your next content masterpiece. Image source.

When your content is mediocre, it’s nearly impossible to get people to pay attention.

But when your content is amazing, it’s easy to promote it. It’s easy to drive traffic. And it’s much easier to pull in qualified leads.

To create amazing content, we’re going to steal a technique from Brian Dean.

It’s called the Skyscraper Technique, and it’s based around creating content so valuable that it “towers” above your competitor’s content – hence the name.

This is what gives your content a competitive edge, making it easier to get social shares and backlinks.

The technique involves three main steps:

  1. Find content that’s already proven to get social shares and backlinks
  2. Publish content that’s better than anything else out there on that topic
  3. Promote it to drive traffic and capture leads.

Simple enough? Let’s break it down.

1. Find content that is proven to perform well

To find content that is tried-and-true, we’re going to start with a tool called Buzzsumo.

Buzzsumo is a search engine that finds the most highly shared content for any given search term. It even provides the exact number of shares per article on each of the major social media networks.

Here’s an example:

If I do a search for “landing page design”…

Buzzsumo 1

… Buzzsumo pulls up all of the landing page design articles with the most social shares:

Buzzsumo 2
Buzzsumo 3

If the most shared articles on a topic have a lot of social shares (in the ballpark of 500+), that topic is proven to be popular. This means that if you create a piece of content on that topic, it’s already predestined to get social shares.

So here’s what you’re going to do:

First, do a search on Buzzsumo for a topic you would like to write about. If the top articles have received a good amount of social shares, make a list of the most shared articles and read through each one.

As you’re reading, jot down two things:

  1. The information that is mentioned over and over again in each article. This is standard information on the topic. Therefore, it should not be left out of your content, otherwise your content will be incomplete.
  2. The crucial information that most of the articles are not addressing or are only touching on. This is one of the components that will set your content apart.

I prefer to keep track of this in a spreadsheet, like so:

Spreadsheet 1 2

Then gather data from Topsy

Next, we’re going to use another useful tool called Topsy.

Topsy is a search engine that shows you all of the top tweets for a given search term. You can also filter your searches by influencers, links, tweets, photos and videos.

Topsy 1

For example, if I do a search for “landing page design,” Topsy pulls up the top tweets within a specific date range:

Topsy 2

You’ll want to use Topsy to find all of the tweets related to your keyword. Then, you’ll want to see which related articles influencers are tweeting about. To do this, get another spreadsheet ready:

Spreadsheet 2

Search for articles that are getting a ton of tweets. Then, filter your search by “Influencers” to see what people with the largest social media followings are tweeting about. To do this:

  1. Use the sidebar option to filter by influencers.
Topsy 3
  1. Then click on the “Mentions” link below each influencer to see what content they’re sharing.
Topsy 4 Paint
  1. Grab those URLs as well, and jot down which influencers are sharing this content.
  2. Next, follow the same steps you did with the articles you found using Buzzsumo. Take note of 1) the information that’s mentioned over and over again and 2) the crucial information that is being left out or neglected.

Then grab some data from good ol’ Google

Finally, we want to find content that is proven to get backlinks and rank in Google. Get a third spreadsheet ready for this step and then:

  1. Type your keyword into Google and grab the URLs of the top 10-20 search results (skip Wikipedia pages and such).
  2. Plug each URL into a backlink checker, like Ahrefs or SEO Spyglass. Copy-paste each URL that has received a good amount of backlinks into your spreadsheet.

    Depending on your niche, this threshold could be over 10 backlinks – or it could be over 50. You can’t say without looking at it relatively. Look at how many backlinks the top ranking articles are getting, and compare those numbers to the lower ranking articles. This will give you an idea of what an impressive number of backlinks looks like.

  3. Lastly, go through each one and take note of the same two pieces of information you did with the previous articles.

And what are you left with?

By now, you know which types of articles are proven to get social shares, backlinks and rank in search engines.

But you also know:

  • What information must be included
  • Which information will set your content apart
  • What content the most influential people/companies are sharing on this topic (and who they are!)

Not bad. But now it’s time to make your content better than anything else out there.

2. Create amazing content that’s better than the rest

Since you read through all of the most shared articles, you have intimate knowledge of the best content on your chosen subject.

Now it’s time to make your content better. Your goal should be to create the number one resource for this information.

How do you do this?

Well, you have a number of options:

  1. Make it longer. As long as you’re making every word count, more information = more value. Longer content also gives off a higher perceived value, because it has a “wow factor” that makes people more likely to share it. For example, if most of the current articles give 5-10 tips, include 15-20 tips in your article, and you could induce that “wow factor.”

    In terms of ranking in Google, this study found that at least 1,500 words is a good starting point for ranking on the first page (and thus receiving more backlinks).

  2. Make it actionable. Think of your article as a dinner recipe. Give people step-by-step instructions on how to accomplish what you’re teaching.

    Link to tools and credible sources that will help them out. Give them everything they need to master the topic at hand. The more tangible value people get out of your content, the more likely they’ll be to share it on social media.

  3. Make it visual. Include screenshots, diagrams, pictures, and videos to help explain your topic. Not only does this make your content more useful, it can increase its perceived value as well.
  4. Make it user-friendly. Consider user experience as you create your content. Include in-text navigation links so people can jump from one section to another. Create a table of contents at the beginning of your content and a link within each section that brings people back to the top of the page. (Here’s a nifty guide for including in-text links.)

All of these things provide added value on top of the information you’re teaching people.

This makes your content more shareable and more linkable. And what do shares and links get you?

That’s right!

Traffic, subscribers and leads.

3. Promote your content to get social shares and drive traffic

Now that you’ve got so much awesome content, it’s time to push it out into the world. Here are four traffic generation channels you can try:

  1. Twitter
  2. Forum marketing
  3. Quora
  4. BuzzBundle

(Tactics for using these channels for lead gen are broken down – in detail – in my previous Unbounce article, A Step-by-Step Guide to Generating Leads with Your Content.)

These strategies will help you generate consistent traffic with your content. However, if you want big bursts of traffic, you need a little muscle play.

Now, if you don’t have a large social media following, email list, or high-powered connections, it can be tough to make this happen.

The solution is to harness the followings of other people, even if you don’t have a personal connection with them. All you need to do is reach out to social media influencers in your space and ask them to share your content with their followers.

I know. You’re not the asking type right? You’re used to making things happen under your own control? I’m the same way. But you’ve got to suck up your pride and nurture some humility, because you absolutely don’t want to miss out on the results this can bring you.

Reach out to influencers you’ve mentioned in the past

If you have included additional sources in your content, you’ve likely mentioned and linked to some of these influencers already.

Here’s an example from one of my articles:

Content Promotion 1

Go back through your content and find more places to naturally feature other influencers. These mentions are going to be your ticket into the influencer’s inbox.

Next, pull together a list of influencers to contact about your content, starting with the people you’ve already mentioned.

Send them an email that goes something like this:

Hi [NAME],

I’m new to the internet business world, but I’ve learned a lot through your writing.

I’m venturing out on my own now, and I’ve started a blog/business as a content marketer. I love writing about this stuff, and I just wanted to throw my latest article your way. It’s an in-depth tutorial on lead generation:

http://YOURWEBSITE.com/YOUR-CONTENT

I mentioned [COMPANY] in the first tactic, and used your ebooks and internet marketing course as an example of a high value giveaway people should aim for.

If you think people could learn a lot from it, and if you have a second, would you mind sharing the article for me?

If not, no worries. I’m just trying to get it in front of people’s eyes, and hopefully, give them an actionable guide to help grow their businesses.

Anyway, thanks for all of the great content you’ve put out. You’ve given me an amazing foundation to help me build my business.

Have a good one,

Michael

This is the exact copy of an email I sent out to an influencer a while back (minus the capitalized words), and they ended up sharing my content:

Content Promotion 2

This person has over 170,000 followers.

Reach out to your Topsy influencer list too

Then, pull out the influencer list you created from Topsy, and send an email to these people, mentioning that:

  1. You like what they’re doing
  2. You noticed they shared a specific article
  3. You just created a similar piece of content you think they might enjoy, and would they mind sharing it if they have the time?

However, don’t think that just because you ask, an influencer will share your content.

In general, the following criteria should hold true:

  • Your content should be related to their area of interest
  • You should have expressed genuine interest in who they are and what they do. You’re not just trying to use them
  • Your content should be extremely valuable, because by sharing your content, they’re saying that it’s good enough for them to endorse. If it’s not good enough, they won’t endorse it

That’s why it’s so important to create amazing content. No matter how nice your email is, if the content doesn’t deliver, they won’t share it.

I suggest going through a similar process every time you create content that’s intended to drive traffic and generate leads.

The overall quality of your content will skyrocket, and so will your traffic, subscribers and leads.

How to create content that improves lives

Content is such a powerful marketing asset because of the impact it makes in people’s lives.

When you help someone solve their problems for free, they associate you with the solution. You become the one that helped them out when they needed it. In their minds, you’re the person or business who shared the secrets of your profession with them – for nothing in return. That’s a valuable gift.

That’s when people start to see you as a teacher rather than a business – and your content’s immense value starts doing the marketing for you.

People are naturally skeptical of businesses and their motives. But people trust teachers. The more valuable your content, the more they will trust you. And they won’t just trust you. They will trust the quality of your products and services.

So, how do you create content that improves lives, while achieving the business goals you’re striving for?

You genuinely care about the people your business serves. Cultivate a drive to genuinely help them solve their problems. This becomes your first and foremost goal. It becomes your purpose. Not money. Not sales. Not traffic, leads, or subscribers. But rather, a genuine caring for helping out the people your business serves.

And with the tactics and strategies you have learned here, the rest will fall into place.

After all, content isn’t just a marketing asset. It’s a way to improve lives.