Please visit Marketing Land for the full article.
Tuesday, July 5, 2016
How to maintain content marketing focus in long-running SEO programs
Please visit Marketing Land for the full article.

Monday, July 4, 2016
Help! I just launched a new website and my search rankings tanked!
Please visit Marketing Land for the full article.

A 30-Day Master Plan for Marketing Your Brick-and-Mortar Business
Many small business owners today think that owning a brick-and-mortar business excuses them from having to learn and master digital marketing.
Nothing could be further from the truth.
In fact, mastering SEO and local optimization for your locally run business will bring a higher ROI than just about any other marketing activity you use.
It's one of the quickest ways to quickly and simply (notice I did not say easily) get your business in front of thousands of new eyes and earn customers for life. With a few simple steps, you can set yourself on the path to long term digital marketing success.
But how do you start marketing your brick-and-mortar business in the digital world? What steps do you need to take over the next 30, 60, or 90 days to successfully grow your online reach and increase sales like you have never seen before?
I'm glad you asked.
In this article, I'm going to give you a step-by-step and day-by-day plan for marketing your brick-and-mortar business.
Thirty days from now, if you follow the steps I've outlined below, you'll be well on your way to having a successful and profitable local marketing plan in place.
The basics: Days 1-10
The irony of digital marketing is that the simplest steps are often the most important.
Sure, PPC advertising, advanced Facebook campaigns, and AdWords can play a huge role in boosting your sales. But what's next?
For brick-and-mortar business owners, particularly owners who don't think they are very “tech savvy,” following these simple steps for the first ten days alone will result in a huge increase in the number of sales they see from their marketing budget.
Step 1: Create a platform
Something I have found with many brick-and-mortar businesses is that the owners think that having a website is an unnecessary luxury.
Nothing could be further from the truth!
Having a place for all your customers and fans to congregate is one of the simplest and most important steps on your path to success.
The first step to mastering local SEO is the simplest one. Give your audience a place to find you!
Notice that almost none of these shops have websites that come up in Google…
For the first 10 days of this master plan, focus on building your website and ensuring it has a great design. After that, focus on 1-2 social media platforms.
That's it.
Creating presence on a couple of platforms that are easy to navigate and even easier to find is the first key to your marketing success.
Once you develop your website, set up your Facebook page and a Twitter or Instagram account. Then, the real work begins.
And what is that “real work?”
Creating quality content.
Step 2: Start creating high quality content
One of the fallacies many entrepreneurs believe is that simply having a website with some on-page SEO is enough.
But that's not how Google works, and that's not how people work either.
If you want to attract new customers and build a loyal fan base, you need to place a premium on creating and curating high quality content.
Look at the bottom of the image above. Ramit has 241 PAGES of content on his blog.
I've got 162 pages of blog articles on Quick Sprout.
Content is huge.
But how does this apply to marketing a brick-and-mortar business? Here's how…
Let's say you own a coffee shop in Boulder, Colorado.
You take the first 2-3 days and pay to create your website-design it to look great and navigate easily. Then you set up your Facebook page.
Now, it's time to start populating your website and your social media with killer content.
Continuing with the coffee shop example, the next step would be to start writing articles or filming videos based on your niche.
You could write an article about the best locations for growing coffee or about 3 unconventional brewing methods you can try today, or you could film a video showing people how to do cappuccino art.
The list of things you can do is endless.
By creating this content you will improve your chances of ranking on Google, and you will also start providing free value to customers, which will increase their trust and their desire to give you their business.
Step 3: Increase the number of your email subscribers with a lead magnet
Now that you have a great website and are regularly uploading content and sharing it via social media, it is time to increase your email subscriber list. That's where the real money is made!
The key to a successful lead magnet is to offer something that a customer would be willing to pay for-but free.
An excellent example of a lead magnet is from Lucky Brand (above).
Back to the coffee shop…
A great marketing method used by many successful brick-and-mortar owners is the free giveaway.
If someone has found your site or is in your store, offering them a free coffee or pastry (which they would normally pay for) in return for access to their email is a win for both parties.
They get something free. You get a direct line to market your company.
Once you have collected the email, you can start sending updates about specials you are running, events you are putting on, and other cool things happening with your business.
Anytime you have a special event or a 2-for-1 deal, people will actually know about it. They will then take advantage of it.
Mastering local SEO: Days 10-25
Many brick-and-mortar business owners make another mistake when delving into the world of SEO. They don't fully understand the difference between “regular” and “local” SEO.
The biggest difference is that local SEO contains a geographical aspect. This geographical information is crucial in “convincing” Google that you're a bona fide local company serving local people.
The entry into local SEO may seem a little bit more complicated than normal SEO. Why? Because it's no longer just about the keywords. There's an element of mystery.
The result? You may have experienced this yourself. Few businesses execute local SEO efficiently.
However, in my opinion and experience, local SEO is easier. Why? Because there is less competition!
Don't worry. I'll remove some of the mystery and help you understand how it works.
Here are some of the essential ways to get started on your path to local SEO mastery.
Step 1: Set up Google Search Console and Analytics
These two tools are absolutely instrumental for successful on-page SEO.
There is a ton of information you will be able to gather about your website from these tools. Using them effectively will allow you to run tests, analyze the results, and make changes as necessary.
Here's how to set up Google Analytics.
- First, create an Analytics account here.
- Sign in to your new account.
- Select “Admin.”
- Select an account from the “account” column.
- Select a new property from the “property” column.
- Click “Tracking Info” and then “Tracking Code.”
- Copy the ID.
- Insert this number into your website's code.
Here's how to set up Search Console:
- Create a Search Console account here.
- Log in to your new account.
- Click “Add a site.”
- Add your website's URL.
- Copy the ID.
- Add it to your website's code.
Step 2: Make sure you have the correct NAP data on your site
While this may not seem like a big deal, it is one of the quickest ways to accidentally shoot yourself in the foot with your SEO pursuits.
What's NAP?
It's the Name, Address, and Phone number of your business.
If you do not have the EXACT same Name, Address, and Phone Number on your website that you have on your Google My Business account, you will basically ruin all the hard work you have put into mastering local SEO.
Let me give you a few pointers on doing the NAP portion right.
Make sure the phone number listed is your local number (no 1-800 numbers).
Make sure the NAP info is listed as text on the page and not as an image. You need web crawlers to read the information. They won't be able to do that if it's in an image.
Include the NAP info in your website footer if possible. This means it will be visible on all pages.
If you've had a different name, address, or phone number in the past, find the variations anywhere on the web and correct them. You don't want to confuse users or web crawlers. NAP consistency is important!
Step 3: Optimize your meta descriptions and title tags
For on-page optimization, this is one of the most important steps you can take.
The first step is to make sure your title tag includes these three things:
- Your city
- Your state
- The keyword you're trying to rank for
It is easy for this to come across as spammy and artificial, so put some time and effort into this before you hit “Publish.”
For example, these websites are perfectly setup for local SEO success:
If you're looking for some more inspiration, check out this article for a list of local SEO-optimized title tags.
Next, you want to optimize your meta description.
The meta description is what appears beneath your title tag. It explains a little bit about your company and what you do. The meta description appears in the SERPs to help users understand what they're about to click on.
I recommend that you include your city, state, keyword, and phone number for maximum efficiency.
A meta description doesn't technically improve your SEO. It's designed for users. However, user behavior does influence SEO, so it's still important to optimize this bit of information.
Step 4: Include your hours of operation and directions
According to one study, Google said that 54% of smartphone users who search for a local business are searching for the hours of operation. And 53% wanted directions.
The simplest thing to do is simply put an “Hours of Operations” or “Business Hours” heading and image next to your maps widget.
This will make life easier for your customers. Plus, it will make Google love you.
Step 5: Leverage the power of social proof
While it doesn't directly influence your local SEO ranking, including customer testimonials really helps. Adding BBB ratings, integrating Yelp, or citing other highly trusted sources will build customer trust.
In the example below, The Worthwhile Company cited their “Small Business of the Year” award from the local chamber of commerce. Information like this helps local residents to feel a greater degree of trust in the business.
Social proof also decreases your site's bounce rate, increases the views on your site, and likely increases your opt-ins-all things Google is looking for.
Reaping the rewards and keeping the customers: Day 25-30
By following all the above advice, you will likely see an increase in your SEO ranking and the number of emails you collect within the first 30 days.
Things will move slowly at first.
That's okay.
These things take time. Slow and steady wins the race.
The final step is to continue producing great content that you can rank on Google. Educate yourself on more advanced local SEO tactics you can start implementing. Most importantly, keep your customers happy.
The more satisfied customers you have, the more people will share your site with others, the more email opt-ins you will receive, and the better your business will be.
All that's left to do is sit back and reap the rewards of a job well done.
And of course, keep on hustling.
Conclusion
To many entrepreneurs, SEO seems like a black box. And local SEO? It's even more of a mystery.
Often, it's viewed as something to be feared, something far too complicated to get involved in, and something that you sure as heck don't have the required experience to excel at.
My hope, however, is that after reading this article, you'll realize that SEO is just like any other skill. With a few simple tweaks, you can massively improve your local business's results for years to come.
So, take this advice, and implement it. You'll see the results for yourself.
What's your experience with using digital marketing to drive a brick-and-mortar business? Share your worst mistakes or best tips!

Celebrate Your Freedom From These 4 Tired Content Marketing Tactics
Freedom is an expression that you'll hear a lot this week as we celebrate America's independence. Our forefathers had a vision for a country that provided citizens with certain rights and responsibilities for themselves and their neighbors.
Marketers today have a unique opportunity to sign their own declaration of independence to free themselves of tired content marketing tactics. This is a declaration that removes antiquated approaches to content marketing and instead focuses on creating value for their customers in a way that builds a better future.
Recent research has found that over 80% of marketers are creating content ,which means that the competition for customer attention is becoming increasingly difficult. Now is the time for marketers to break free of tired content tactics and begin creating more memorable interactions with customers. As continue to execute and refine your approach to content marketing, make sure that you avoid making the following mistakes.
#1 – Self-Centered Content
In the past, many brands spent time creating content for their website that only provided detailed information about their products and services. Today, the companies that are creating content that speaks to the pain points of their customers are the ones that are winning at content marketing.
Today's savvy and connected customers have countless options available to them which means that marketers must spend their efforts providing helpful resources that focus on solving the top pain points that customers are facing.
#2 – An Inconsistent User Experience
Imagine for a second that you wanted to buy a specific type of firework to celebrate the 4th of July with your family and friends. In order to find the best location for purchasing your fireworks, you did some research online. However, once you got to the actual fireworks stand, nothing matched what you found online. Instead of finding the fountains and rockets that your family had their heart set on, there were only snakes and poppers.
When brands fail to provide accurate information and a consistent user experience across multiple channels, it creates an unpleasant experience for their potential customers. We now understand that often times it takes multiple touch points to convert a customer which means that no matter where they are interacting with your brand online, they should be provided with accurate information in a consistent way.
#3 – Failing to Experiment
Once you get into a habit (any habit) it can be incredibly difficult to break. It can be easy for brands to get in a rut with their content marketing tactics because let's face it, once you understand how to plan for, execute and measure a particular tactic, it becomes more comfortable each time.
Don't let this get in your way of experimenting with different content types that may appeal to your audience. There is no one-size-fits-all solution and it's important that your content team is experimenting and innovating in a way that keeps your customers engaged. Different content types that you may want to experiment with include:
- Video
- Webinars
- Crowdsourced Content
- Influencer Driven Content
- Case Studies
- White Papers
- Infographics
- Podcasts
- eBooks
#4 – Content That Doesn't Connect
It doesn't matter if you're selling B2C or B2B products or services, at the other end of every purchase is a person that is driven to make a buying decision. While a company's content could very well be optimized for search engines in a way that makes them findable, that doesn't mean that it's optimized for their buyers.
Once a potential customer reaches your website, offsite content or social profile, you have a very limited amount of time to create an impression. If they can't see themselves in the content, then they will quickly abandon your content in favor of a content that better suits their needs.
In order to stand out, you MUST create content that tells a compelling story in a way that moves your audience. We are visual learners so it's also important to include visuals that help create a connection to your text content
Celebrate Your Content Freedom Each Day
You have the freedom to constantly delight your customers and innovate the way that you approach content marketing. Don't be content with the status quo.The bar for content quality is constantly being raised so it's incredibly important that you take every step necessary to create compelling content that connects you with your customers.
What other tired content marketing tactics would you like to see your brand (or other brands) break free from?
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Online Marketing News: Best Times for Social, Pinterest Shopping Bag, Twitter's New Dashboard
The Complete Social Media Guide: How and When to Post on Social Media [Infographic]
One of the biggest tenants of social marketing is to meet your audience in the right place at the right time. But that right time varies by channel, network, and a variety of other factors. What's a marketer to do? This helpful infographic spells out the when and what of social media posting. StartABlog123.com
Pinterest Launches Shopping Bag, Buyable Pins for Desktop
Pinterest has long been a destination for shoppers who are looking for ideas for anything from clothes to groceries. Recently, the social media platform took a big step in the way of making the journey from pin to purchase easier for users. According to Pinterest's Tim Weingarten: "With your new shopping bag, you can throw in any buyable pin that catches your eye, whether you're shopping on your Android or the web (iOS to come!). When you're ready to check out, everything you've added to your bag will be right there waiting for you." SocialTimes
New 'Dashboard' tool from Twitter gives businesses a simple, all-in-one management suite
Twitter has made 'Dashboard' available to all businesses for desktop and iOS - the streamlined solution is aimed at making adopting Twitter simple for organizations that may not be familiar with the platform. This new feature reduces the need for third party platforms for scheduling Tweets and more extensive searches, and even gives users tips and suggested topics to Tweet about. Marketing Land
Facebook Is Changing Its News Feed Algorithm to Focus Less on Publishers' Content
In one of many blows to media publishers the platform has landed lately, Facebook is changing its New Feed algorithm again to focus less on publisher content and more on content from a user's friends and family. Given that more referral traffic to news sites and publisher sites comes from Facebook than from Google, this change could negatively impact media publishers in terms of traffic and potentially subscriptions and other revenue sources. So what can be done? Publishing content that is readily and easily shared is key to retaining that traffic -- the platform will continue to show posts that are frequently shared and with which users are engaging. AdWeek
Survey: Amazon beats Google as starting point for product search
A new survey has shown that more shoppers (38%) are starting their product search on Amazon than on Google (35%). Some of the key reasons cited for this preference are Amazon's reviews, product selection, free shipping, deals and pricing. Search Engine Land
Content Marketing 2016: Top 100 Influencers and Brands
Onalytica named their top 100 content marketing influencers and brands this week, and there are some big names on the list. In a digital ecosystem where content marketing is becoming increasingly engrained in everything from influencer marketing to SEO, these lists give marketers a list of people to look to for the latest and greatest in content marketing though leadership that can be applied throughout their digital strategy. Full disclosure, both TopRank and our CEO Lee Odden made the list, as did well known industry experts, and a mix of agencies and brands. Onalytica
Nearly One-Third of the World Will Use Social Networks Regularly This Year
Yes, you read that correctly. 2.34 billion people will access social networks on a frequent basis, worldwide, this year. According to a new eMarkteter report, the rise of Snapchat and Instagram, along with other major players entering the market, have largely contributed to this growth. eMarketer
What were your top online marketing news stories this week?
I'll be back next week with my co-pilot Josh and more online marketing news for your watching and reading pleasure. Have something to add? Tweet me @Tiffani_Allen or @toprank!
The post Online Marketing News: Best Times for Social, Pinterest Shopping Bag, Twitter's New Dashboard appeared first on Online Marketing Blog - TopRank®.

5 Things to Know About Today's SaaS Customer
Today's SaaS customers are savvy.
Old marketing tactics don't excite them. And features disguised as benefits are easily recognized.
As technology evolves, consumer behavior changes as well. Buyers expect quality products backed by efficient service.
This is an opportunity for your business to experiment with new strategies and cater to customers differently.
“As marketers, it's essential to pay attention to consumer behavior and to be creative within the constraints of each marketing channel we use,” states Ash Read, content crafter at Buffer.
Start selling like it's 2016, not 1916. Here are five things you should know about today's customer.
1. They Research First
Adweek reports that “81% of shoppers conduct online research before buying.” With access to more information than previous generations, consumers are taking the time to do their homework.
Customers want to know if your product is actually worth their money and time. And to gain that insight, they look for reviews.
Products reviews are vital in online shopping. They offer an honest perspective from a current customer's experience.
Take advantage of this trend. Post reviews from customers on your product pages. Consider creating case studies to showcase how customers benefited from your services.
Unbounce offers their prospective buyers a collection of case studies. Below is a snapshot from the website:

“Businesses that want to generate leads online should focus on making their websites a top destination for information with custom content. People use search engines and social channels to learn about items before purchasing, whether they're shopping for themselves or their businesses,” states Lauren Kaye, marketing editor at Brafton Inc.
And potential buyers aren't just interested in learning about your product. They want to learn about your whole brand.
How are you treating your SaaS employees? Do you use locally sourced suppliers? Are you donating to charities on an annual basis?
Your brand's overall image is important to buyers. So, make your company's information readily available.
2. They Desire Quality
Quality, results-driven products will always outweigh more features. People want reassurance that your services will do more good than harm.
Customers possess explicit and implicit performance expectations. That includes anything from specific product features to service benefits.
For example, if your software experiences an outage, will the problem be solved in a few hours? And do your offer 24/7 customer service?

Quality is a win-win situation. Consumers receive what they desire. And your business has the opportunity to charge customers more.
“Customers desire the best product and service quality and are willing to pay a premium for it. High reliability is assumed,” says Ken Dooley, founder of Madison Productions.
For quality to exist, your entire team must be on the same page. Inform employees on how their actions impact the customer.
“Transparency on quality measures helps create buy-in on quality management and enables employees to understand what role quality plays in how they do work, how they can impact quality, and its effects on their customers' satisfaction. Transparency breeds accountability at the most basic level…”, writes Holly Lyke-Ho-Gland, research program manager at APQC.
Quality is dependent on the customer's perception. Figure out what they want. Then, work with your team to create a transparent strategy.
3. They Demand Speed
SaaS customers want solutions to their problems today, not tomorrow. With next day shipping and one-click subscriptions, buyers consider speed a minimum standard.
This benchmark holds true for customer service. And buyers are accustomed to using fast communication tools.
“Today's customers are media agnostic, having grown up using the phone, email, Web chat, IM, and social media interchangeably. They are comfortable, and may even prefer, communicating online versus face to face or over the phone,” writes Laura Bassett, director of marketing at Avaya.
Some businesses consider speed a downfall. But your customers may think differently.
Zendesk found that “69% of participants associated their good customer service experience with the quick resolution of their issue.”

To encourage speedy response times, Facebook also offers brands an opportunity to earn a page responsiveness badge. Companies that respond to 90% of their received messages within five minutes get the designation.

But offering fast service isn't a new strategy. Innovative businesses have always strived to perform better.
“Forward thinking companies realized how much customers hated being on hold while waiting for a service rep that they invested in technology that would automatically call a customer back when it was their turn,” states Shep Hyken, a customer service expert.
So, start responding to your customers' questions in a timely fashion.
4. They Prefer Consistency
Trust is the foundation of all relationships. The same is true between your company and customers. Buyers want to know that your website won't disappear after they swipe their credit cards.
Plus, consistency eliminates brand confusion. And builds upon your previous success.
“By maintaining the same branding across all your resources – both online and offline – your customers will be able to recognize you much faster and will, hopefully, start to show loyalty to your brand,” says Kelly Haggard Olson, creative content strategist at Blue Zoo Creative.
Research shows that “45% of a brand's image can be attributed to what it says and how it says it.” Consumers prefer a consistent brand experience, whether talking to a salesperson or shopping on your website.
Beth Pop Nikolov, content strategist for Venveo, offers a good analogy:
“When you're getting to know a person, you start to develop opinions, ideas and assumptions about them based on your interactions. If they are dressed in a business suit one day, bermuda shorts and a ratty T-shirt the next and then a scuba diving suit another time, it may be hard to nail down exactly who they are and what they are all about.”
Align your marketing and sales team to ensure the same messaging is communicated to consumers. Talk with your customer service reps to streamline quality across all channels, including live chat and email.
Give your customers the trust they deserve. Be consistent.
5. They Seek Novelty
Boring isn't cool anymore (and it never was). SaaS consumers want one-of-a-kind experiences to share with their colleagues.
Adding novelty to your marketing mix demonstrates creativity. It sparks customers' interests and gets them to pay closer attention to your brand.
Sid Bharath, an entrepreneur and growth hacker, states, “We all want new experiences. We want to see new places, meet new people, and use new products. So don't stop creating something new. Create new products, create new features, create new content, and give your customers new experiences.”
Build originality directly into your company. For instance, how can you enhance your loyalty program?
Coffee maker Nespresso entices their loyal customers with personalized orders, delivery, recycling and customer-service options.

“Put a smile on their face and in their heart. You can do something special for their child, their parent, and their pet. Make them laugh, thank them in a showy way for a major purchase, have a contest or a drawing for something fun that they could share with family and friends,” says Sydney Biddle Barrows, New York-based business consultant.
Go the extra mile. Surprise your customers with your latest product or a free trip to your next conference. Give them an experience worth sharing with others.
Know Your Customer
Customers are smart. False promotions or useless features don't fool them.
Learn how to meet your customers' needs. Make product information readily available. Offer quality that can't be found elsewhere. And give them a unique experience.
Be in the now. Know your SaaS customer.
About the Author: Shayla Price lives at the intersection of digital marketing, technology and social responsibility. Connect with her on Twitter @shaylaprice.

Tuesday, June 28, 2016
How Agency RevUnit Used Unbounce to Turn Up Conversions for School of Rock
When I first met Seth Waite over a Google Hangout a few weeks ago, he mentioned that his agency, RevUnit, had done some “pretty fun things with Unbounce” for clients.
It took a little while for me to understand what Seth really meant by “fun;” he meant innovative, experimental digital marketing that actually moves the needle on results. I'll admit, fun isn't the first word I'd use to describe Seth's story.
It's genius.
It's also deceptively simple.
Based out of Las Vegas, Seth is the CMO at RevUnit, a full-scale digital agency that takes pride in their ability to “Build Small. Learn Fast. Iterate Often.”
This is the story of how Seth's team at RevUnit used Unbounce to iterate a PPC strategy - and it all started with a simple audit.
A little bit of background
RevUnit's newest client, School of Rock, had a little bit of an Adwords addiction. Their PPC spending was on overdrive. But the ROI? Well, there was room for improvement.
School of Rock is a music school with more than 160 franchise locations worldwide. They came to RevUnit after experiencing poor-performing Adwords campaigns with a specialized PPC agency. Lead acquisition via PPC for new enrolments was slow and lagging.
School of Rock's main goal was to drive new student enrolment to individual franchises. In other words, they needed to get more students signed up for music classes at one of the more than 160 locations worldwide.
The question was, how could they increase enrollments and lower the cost of acquisition at the same time?
It all started with a simple audit
Before digging in and building new campaigns from scratch, RevUnit performed a full audit of School of Rock's Adwords account concentrating on keywords, ads and landing pages.
The AdWords account consisted of 160+ campaigns, 800,000+ keywords and 160+ landing pages. It's important to note that each campaign represents a franchise location (for instance, “School of Rock Scottsdale” is a single campaign) and each of those franchises locations had their own dedicated landing page.
During the audit Seth's team found some pretty common mistakes, particularly with the landing pages associated with each campaign. Here's what they were working with in the beginning:
Problems with the “before” landing pages:
- Pages were very slow to load. Search engines like Google see this as a poor experience for users, and as a result, penalize pages with a lower quality score.
- The lead forms embedded into each landing page were pretty long. Too many form fields can cause visitors friction, meaning they're less likely to complete the form (and more likely to bounce).
- There were some general design and copy issues, the biggest being that content was not designed for easy reading. While there was a lot of information on the pages, they didn't tell a compelling story.
- The pages did not mirror their upstream ads. Without a strong message match, visitors are more likely to bounce, again resulting in a lower quality score from Google.
- Campaigns weren't enabled with click-to-call tracking so it was impossible to measure how many phone calls were generated from Adwords activities.
Seth's team hypothesized that if they tackled each of the problems above, School of Rock would yield better results from their AdWords campaigns.
But (and this was a pretty big 'but'), they couldn't really afford to tackle 160 different landing pages without knowing for sure.
Here's the good part
Instead of jumping in willy nilly, Seth's team decided to use Unbounce to create a template for just one of the franchise locations. Basically, he created a single landing page to test out his hypothesis. The idea was that if the template actually increased enrollment for one of the franchise locations it could be replicated for others.
Sidnee Schaefer, RevUnit's Senior Marketing Strategist, then went to the whiteboard with Seth and other members of the team to design the new strategic landing pages. After creating a mockup of the new page's layout, Sidnee jumped into the Unbounce builder to implement the design.
The newly designed landing page template aimed to follow a story that is easy-to-digest and comprehend while presenting a clean and well-structured format. The page was built to create the shortest path to conversion without sacrificing need-to-know information.
According to Seth,
Every brand has a very different story and we knew how important it was to tell the story of how School of Rock is different than the average music school. We designed the page to reflect this brand positioning.
For the new School of Rock landing pages, content was strategically placed into sections covering who, what, where and why (including reviews). “We kept the copy clear and strong to avoid burdening people with too much information,” says Seth.
RevUnit also used Zapier to bridge a connection between Unbounce and School of Rock's CRM system, so new leads go directly to franchises once submitted.
The result of RevUnit's pilot was pretty convincing: a 75% increase in average weekly conversions and a 50% decrease in cost per conversion. And, all these new leads were acquired using half the budget.
Whew.
But that's not all.
Seth didn't stop with “good enough” – that's just not his kind of fun.
Here's the even *better* good part
The cherry on top of this masterminded plan is how RevUnit implemented Dynamic Text Replacement (DTR) to really match Google search queries with the landing page's headline.
DTR is an Unbounce feature that lets you tailor the text on your landing page to match keyboard parameters, pay-per-click (PPC) campaigns, and other sources, using external variables you can attach to the URL.
DTR automatically updates specified content on your page (like a word in your headline) based on a visitor's search query. RevUnit used DTR on their client's landing page to ensure each visitor was served up the most relevant copy possible.
Seth explains:
We used dynamic content on the landing page which allowed us to show personalized content to different site visitors based on keywords and locations from the ads. This helped us match the perfect ad with the perfect landing page.
In other words, when a searcher types in “drum lessons, Scottsdale, AZ” dynamic text replacement (DTR) is used to match the landing page headline with the Google search query. As a result, when the visitor clicks through to the School of Rock landing page, the headline would look something like this, “Scottsdale Drum Lessons.”
A strong message match between the traffic source (PPC ad, social media, dedicated email or otherwise) and the landing page headline helps visitors understand that they are in the right place (and prompts thoughts like “yes, this is exactly what I was looking for!”).
According to Seth, here's why DTR was a game changer for this campaign, “because our PPC keyword strategy was very focused on instrument lessons (guitar, piano, etc), we'd need five landing pages (a different landing page for each instrument type) for each franchise location.”
This would have normally been a painful and timely undertaking but, as Seth put it, “Unbounce had a solution.”
Here's how they used DTR:
We strategically designed the pages with DTR in mind, so that instrument keywords could be placed throughout the page. Instead of having to create 750+ landing pages, we only had to create one for each franchise location.
The results
After the pilot's stellar performance, Seth knew with confidence that it was time to roll it out to the rest of the 160+ School of Rock franchise locations.
Again, the results were incredible:
The number of monthly conversions improved 5x, by 250%, and the cost per conversion decreased by 82%. School of Rock has seen a huge improvement to their ROI on AdWords and their lead volume is stabilized.
What did the mean for School of Rock? Well, according to Seth, the “average value of improvements made based on customer lifetime value is potentially a 400% increase in yearly revenue based on new leads.”
The numbers are impressive but the best part of this story is that it's easy for data-driven marketers to replicate. Start with a guess – a hunch, a hypothesis, an idea – and test it out. In other words, “Build Small. Learn Fast. Iterate Often.”
